Scotland's public services provide critical support to every age group, community and area of activity. They are essential to wellbeing, the economy, public safety and quality of life. However a tsunami of challenges to our services already exist, with many more on the horizon. The labour market is constricted, creating acute staffing shortages. COVID has left services struggling to catch up and keep up with demand. War has driven economic instability and UK government fiscal uncertainty suggests serious funding issues for public services. The context seems to be that change is now permanent. So what can those leading and delivering our critical public services do to cope with the challenges of now and prepare for those which are coming? How can they harness smart service design approaches and core elements of delivery to provide services which remain resilient, reliable and relevant? What opportunities exist to work differently and better in trying to do more with less?

The conference will take place online.

The Scottish Government is to introduce legislation during this parliament to encourage Community Wealth Building as Scotland's core approach to economic development.  A consultation on the proposed Bill has just concluded.  The aim is to enact new - or amend existing - laws to accelerate this form of economic development in Scotland.  What is Community Wealth Building?  How will it reform who takes decisions locally on what is spent - and on how, where and for what purpose?  The Bill's aim will be to bring economic transformation and to create empowered, resilient local communities.  Therefore, change is coming which will affect current decision makers in the public sector and their other sectoral partners.  Who will lead decison making in the future and how will communities be involved in that process?  How will this affect your organisation?

This conference will take place online.