Scotland's public services provide critical support to every age group, community and area of activity. They are essential to wellbeing, the economy, public safety and quality of life. However a tsunami of challenges to our services already exist, with many more on the horizon. The labour market is constricted, creating acute staffing shortages. COVID has left services struggling to catch up and keep up with demand. War has driven economic instability and UK government fiscal uncertainty suggests serious funding issues for public services. The context seems to be that change is now permanent. So what can those leading and delivering our critical public services do to cope with the challenges of now and prepare for those which are coming? How can they harness smart service design approaches and core elements of delivery to provide services which remain resilient, reliable and relevant? What opportunities exist to work differently and better in trying to do more with less?

The conference will take place online.

Everyone wants to be able to motivate, focus and present themselves as effectively as possible in any situation, both in person and online. Being able to do so directly affects how we are perceived at work and is also important for personal relationships. Therefore, understanding how to unlock your confidence, positivity and self-belief is an essential tool in setting and reaching professional and personal goals.

This webinar is online.

Being able to access business files from any location and on any device is more important than ever. Doing this securely is crucial. Whether we work in an office, remotely or are constantly moving around having smooth access to files, communications and company news can be achieved with OneDrive and SharePoint.

Online

Microsoft Teams is the hot application of the moment. It’s a central hub for Teamwork and really enhances the way all teams work together not matter their locations.

Online