Fraud in public services erodes trust, wastes scarce resources and undermines the delivery of essential outcomes. Yet despite stronger systems and awareness, new risks keep emerging. From procurement and grants to cyber and payroll fraud and beyond, fraud keeps evolving. How can Scotland’s public sector move beyond strategy and compliance to embed prevention and detection in every part of its operations?
Fraud in Scotland’s public services is not a distant or hypothetical problem – it is here, now and growing. In 2022–23, the National Fraud Initiative uncovered £21.5 million in fraud and error across Scottish public bodies – a near 50 percent rise on previous years. In 2023, the courts heard of a £6 million NHS contract bribery and procurement fraud scheme, exposing deep weaknesses in governance and oversight. From local authority grants to social housing and benefit payments, the risks are increasing and becoming more complex.
Scotland’s public sector is committed to high standards of integrity and stewardship. However, competing pressures – stretched budgets, workforce gaps, and rapid digital change – can leave organisations vulnerable to exploitation. As cases grow in sophistication, traditional controls are no longer enough. Fraudsters innovate, adapt and collaborate – Scotland’s public sector must therefore do the same. What risks are you and your organisation exposed to by the evolving threats?
The challenge now is to turn awareness into concrete prevention. How should public bodies act before losses occur? How can they use data proactively? What organisational culture can foster detection and deterrence as daily habits rather than annual audits? Learning from proven successes is possible – systems and innovations that have already worked in preventing or reducing fraud elsewhere.
This online conference will focus on three themes:
Benefits of attending
Who should attend
Technology Internal Audit
NatWest Group
Head of Strategy & Performance
Scottish Police Authority
Director
Fletcher Jones
Senior Associate
Brodies LLP
Head of Financial Crime Solutions
Sopra Steria
09:30 Chair's opening remarks
Amanda Coulthard, Head of Strategy & Performance, Scottish Police Authority
ScotPolAuth
Session 1: Understanding the landscape – risks, responsibilities and systemic challenges
09:35 Embedding a culture of prevention: governance, accountability and leadership
Monica Langa, Director, Fletcher Jones
LinkedIn
09:55 Understanding the failure to prevent fraud offence
Finlay MacKenzie, Senior Associate, Brodies LLP
LinkedIn
10:15 Question and answer session
10:30 Comfort break
Session 2: Practical action – prevention, detection and response in practice Moving from intention to action – building systems that deliver
10:50 Data-driven detection: using analytics and technology to identify and reduce fraud
Chris Oakley, Head of Financial Crime Solutions, Sopra Steria
Linkedin
11:10 Innovation and future trends: using new tools and technologies to stay ahead
Andrea Caputo, Technology Internal Audit, NatWest Group
LinkedIn
11:30 Question and answer session
11:45 Chair's closing remarks
Amanda Coulthard, Head of Strategy & Performance, Scottish Police Authority
ScotPolAuth
Andrea Caputo
Technology Internal Audit
NatWest Group
Andrea Caputo works in Technology Internal Audit at NatWest Group and has completed a Master’s degree in Cyber Security at the University of Strathclyde.
He combines experience in economics, cyber security, auditing, and research, bringing a multidisciplinary approach to how emerging technologies can mitigate evolving risks.
Amanda Coulthard
Head of Strategy & Performance
Scottish Police Authority
Amanda leads on Strategy and Performance for the Scottish Police Authority, having joined in February 2021 from a role in West Dunbartonshire Council as the performance advisor the Chief Executive and Elected Members, leading a team responsible for: Strategic Planning & Performance; Data Analysis; Policy; Consultation & Engagement; Equalities; Community Planning; Partnerships and Local Scrutiny.
As the Head of Strategy & Performance for the SPA Amanda leads the Authority’s approach to developing and reviewing the national policing strategy, maintaining a system of performance assurance and reporting to support best value, and maintaining public confidence in policing. Amanda’s career has been spent in the public sector, working across Local Government, NHS, and Non-Departmental Public Bodies. In addition, Amanda has held a number of non-executive public and voluntary appointments including Non-Executive Director of NHS Greater Glasgow & Clyde.
Monica Langa
Director
Fletcher Jones
Monica Langa is an executive director and equity partner in Fletcher Jones Ltd - an executive search practice. She she specialises in non-executive Board appointments and independent board effectiveness reviews, mainly for listed PLCs and Financial Services companies. She spends the majority of her time both advocating for and experiencing best practice in corporate governance, in some of the most highly regulated boards in the UK and the Channel Islands.
Monica is an experienced non-executive director having served on boards in the voluntary and private sectors since 1999! Monica is also co-editor of the book: A Director's Guide to Governance in the Boardroom https://routledge.pub/Directors-Guide-to-Governance-in-the-Boardroom
Finlay MacKenzie
Senior Associate
Brodies LLP
Finlay is a senior associate in Brodies' corporate crime and investigations team. Finlay has experience advising clients on a wide range of criminal and regulatory matters.
Finlay's expertise includes assisting large multinational organisations with the investigation of allegations of criminal conduct, including fraud, bribery and money laundering. Finlay has supported clients in relation to high value and high-profile investigation by criminal authorities and specialist regulators. Finlay's practical and strategic advice helps clients carefully navigate these complex proceedings in a way that mitigates risks to the organisation and its employees.
Finlay regularly works with clients to mitigate the risk of economic crime occurring within their business and supply chains. This includes working with senior management to develop bespoke compliance frameworks. Finlay was recently seconded to a leading energy services company with international operations to review the compliance framework for the group.
Finlay also has substantial experience advising clients in various sectors on the application of international financial and trade sanctions and import / export controls.
As part of his role, Finlay provides training to clients on various matters such as conducting internal investigations, engaging with law enforcement authorities / regulators and international sanctions.
Chris Oakley
Head of Financial Crime Solutions
Sopra Steria
Chris Oakley leads Sopra Steria’s Financial Crime Solutions practice, helping clients tackle evolving threats in fraud and financial crime. With over 20 years of experience across banking, fintech and regtech, he has held senior roles at Form3, Featurespace, HSBC & Virgin Money, delivering AI-driven risk platforms and real-time fraud prevention strategies.
At Sopra Steria, Chris is responsible for aligning innovative solutions like the Optimised Decision Engine (ODE) with market needs around explainable AI, scam prevention, and operational resilience. He is a regular industry speaker and an advocate for responsible technology in financial crime risk management.
This conference takes place online.
How to book
You can book to attend in 3 ways:
Conference fees
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If you wish to pay by card, please tick the appropriate box on the booking form and a member of our staff will contact you by telephone to take the payment. Alternatively you may call 07377 147271.
Terms and conditions
By placing this booking, you agree to the full terms and conditions found via the link at the foot of our website.
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