Good governance has always been critical, but in 2025, it has become indispensable. Public sector bodies face unprecedented challenges: constrained budgets, damaged services, evolving public expectations and increasing demands for transparency and accountability. The need to ensure strong governance frameworks that support innovation, resilience efficiency and collaboration has never been greater.
Those who govern our public bodies today face a daunting task. To stretch limited budgets and resources to meet rising demand for services. To bend the spend yet maintain and improve service quality and safety. To help their organisations become more efficient and innovative in the way they design and deliver services. All whilst operating within pre-set policy frameworks and guidelines set out by Government and sector regulators.
This conference addresses how governance can navigate this period of rapid change. With ongoing fiscal pressures, the need to reform service delivery under tight financial constraints provides the backdrop for these discussions. The longer-term Local Governance Review and the drive toward inclusive decision-making also emphasise the need to align governance with community priorities.
Across three focused sessions, this conference will examine governance in practice: its role in setting strategic visions, building leadership and fostering trust across organisations and with the public. It will explore how to integrate robust governance systems that not only mitigate risks but also capitalize on opportunities for improvement through collaboration and stakeholder engagement. With a lens on transparency and accountability, the conference will also examine the role of internal audits, boards, and leadership teams in maintaining operational excellence. As Scotland’s public services strive to balance innovation with efficiency, these discussions will focus on navigating uncertainties while delivering outcomes that meet public needs.
This conference will address the challenge of good governance across three sessions:
Topics to be discussed
Who should attend
All those concerned with the development and delivery of good governance in Scotland, including:
Scottish Public Services Ombudsman
Partner, Audit - Public Sector, Grant Thornton UK LLP and President, CIPFA Scotland Branch
Public Sector Lead, Workforce Transformation
Deloitte
Director
Fletcher Jones
Minister for Public Finance
Scottish Government
former Director
The Open University in Scotland
Principal Consultant
Good Governance Institute
09:15 Chair's opening remarks
Susan Stewart, former Director, The Open University in Scotland
Session 1: Good governance – why it matters in good times and bad
09:20 Keynote Speaker
Ivan McKee MSP, Minister for Public Finance, Scottish Government
scotgov scotgoveconomy Ivan_McKee
09:35 Question and answer session
09:45 Good governance – what is it and what does it look like?
Monica Langa, Director, Fletcher Jones
10:00 The importance of vision, strategy and leadership
10:15 Question and answer session
10:30 Comfort break
Session 2: Core themes in delivering good governance
10:45 Governance and leadership – supporting change and achieving success
11:00 Being a Governor – understanding the role and developing good relationships
11:15 When things go wrong – valuing complaints for good governance
Rosemary Agnew, Scottish Public Services Ombudsman
SPSO_Ombudsman
11:30 Question and answer session
11:45 Comfort break
Session 3: Delivering good governance every day
12:00 Effective 360 engagement – staff and stakeholders
Adam King, Public Sector Lead, Workforce Transformation, Deloitte
DeloitteUK
12:15 Boards, internal audit and reporting – maintaining good governance hygiene
Joanna Watson, Principal Consultant, Good Governance Institute
12:30 Governance in uncertain times – managing risk, partnership and shared accountability
Joanne E Brown, Partner, Audit - Public Sector, Grant Thornton UK LLP and Chair, CIPFA Scotland Branch
GrantThorntonUK CIPFA
12:45 Question and answer session
13:00 Chair's closing remarks
Susan Stewart, former Director, The Open University in Scotland
Rosemary Agnew
Scottish Public Services Ombudsman
Rosemary Agnew took up the post of Scottish Public Services Ombudsman on 1 May 2017. Immediately prior to this she was the Scottish Information Commissioner (2012-2017).
Since 2001, Rosemary has held various roles in relation to public sector complaints, including with the Scottish Legal Complaints Commission and the Local Government Ombudsman in the UK.
Rosemary is committed to transparent, sustainable improvement in Scottish public services. She sees complaints and what is learned from them as an integral part of the improvement landscape. Equally, she recognises the importance of being the final stage of the complaints process in Scotland for most public services and in ensuring that, where things go wrong for individuals, action is taken to put them right as far as possible.
Joanne E Brown
Partner, Audit - Public Sector, Grant Thornton UK LLP and President, CIPFA Scotland Branch
Jo is a partner at Grant Thornton UK LLP specialising in the provision of public sector audit and assurance services.
She has over 20 years’ experience working with Scottish and English public sector organisations across local government, NHS and Central Government. Jo’s specific skills include governance, risk management and internal controls alongside supporting organisations to ensure their arrangements support the achievement of value for money.
Jo is the partner responsible for leading Grant Thornton's Scottish public sector and London public sector teams and leadership for the wider governance offering.
Adam King
Public Sector Lead, Workforce Transformation
Deloitte
Adam is the Head of Public Sector Workforce Transformation, leading the Deloitte team who support public bodies to transform their organisations for the benefit of citizens. His primary focus is the Security and Justice sector, but Adam works across the public sector, especially in relation to major projects within the government’s major project portfolio.
Particular areas of expertise are: design and delivery of leadership programmes, top team facilitation, organisation design, talent strategy and implementation, learning programme design and implementation.
As well as client work, Adam has contributed to a range of Deloitte thought leadership, most recently including Policing 4.0 and Leadership for a new decade. Adam is a Fellow of the Chartered Institute of Personnel and Development and lives in Scotland
Monica Langa
Director
Fletcher Jones
Monica Langa is an executive director and equity partner in Fletcher Jones Ltd - an executive search practice. She she specialises in non-executive Board appointments and independent board effectiveness reviews, mainly for listed PLCs and Financial Services companies. She spends the majority of her time both advocating for and experiencing best practice in corporate governance, in some of the most highly regulated boards in the UK and the Channel Islands.
Monica is an experienced non-executive director having served on boards in the voluntary and private sectors since 1999! Monica is also co-editor of the book: A Director's Guide to Governance in the Boardroom https://routledge.pub/Directors-Guide-to-Governance-in-the-Boardroom
Ivan McKee MSP
Minister for Public Finance
Scottish Government
Ivan McKee's career has involved a number of senior roles in manufacturing and business, managing companies in the UK as well as Poland, Finland, Croatia and Bosnia.
Early in his career, Ivan spent two years with VSO in Bangladesh. He is currently a trustee of the charity CEI, which supports education and health projects in Bangladesh.
Ivan has been MSP for Glasgow Provan since May 2016. He was brought up in Glasgow where he studied at the University of Strathclyde. He also studied at the University of Newcastle.
He was previously the Minister for Trade, Investment and Innovation and Minister for Business, Trade, Tourism and Enterprise.
Susan Stewart
former Director
The Open University in Scotland
An experienced values led leader, whose tenure as Director of the Open University in Scotland saw student numbers increase by 40% and the reputation of the University significantly enhanced amongst Government, MSPs, funders and other key stakeholders.
Susan's 40 year diverse career in political journalism, strategic communications, diplomacy and University leadership has given her an unparalleled network in both public and private sector networks across Scotland and further afield.
She is an excellent negotiator, seeking consensus in situations of conflict and ensuring, by example, that organisations she has led weather difficulties through creativity and adherence to core values of inclusivity and social justice. A persuasive communicator, Susan is adept at building high functioning teams with a focus on staff development and the external environment. She seeks consensus but will offer constructive challenge. Susan has a thorough understanding of Governance having sat on various NDPBs, University executive teams, the Fulbright Commission and several charities .
Susan is open to opportunities as a non exec; with particular expertise and interest in education (access and international exchange), arts and culture, public diplomacy, health
Joanna Watson
Principal Consultant
Good Governance Institute
Joanna joined GGI in September 2021 and specialises in reviews and in governance improvement, working primarily in health, education and the charity sector. She spends much of her time helping organisations improve their governance arrangements, through delivering developmental governance reviews and making the best use of time spent in meetings and enabling better decision-making. She has considerable experience of working with boards and their committees, including board development workshops. She relishes challenges and enjoys developing solutions to solve complex problems.
Before joining GGI, Joanna worked at PwC for more than 30 years, providing assurance services to public sector and not-for-profit bodies, specialising in the NHS and higher education. Her experience includes due diligence and financial governance reviews as well as external and internal audit.
Joanna is an honorary fellow of the Healthcare Financial Management Association (HFMA) in recognition of her contribution as past chair of the HFMA East Midlands branch. She is an experienced charity trustee, including at a hospice, and has been chair of governors at a large primary school in a relatively deprived urban area.
Joanna is a Fellow of the Institute of Chartered Accountants in England and Wales and has an MA in Economics from the University of Cambridge.
This conference will take place online.
How to book
You can book to attend in 3 ways:
Conference fees
Delegate fee (includes video recording of the conference) – £169 +VAT
Group discount – organisations booking 3 or more delegates will receive every third delegate place at half price (please complete further forms if necessary)
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